SUPPORT
Frequently Asked Questions
Everything you need to know about ordering, shipping, and our services
01
What Happens After I Place an Order?
- Payment Confirmation You’ll receive an email with complete payment instructions tailored to your selected method.
- Quality Check Our experts conduct a comprehensive inspection within 3-5 business days. You’ll receive a detailed QC video.
- Shipping Once you approve, we dispatch via DHL or FedEx. You’ll receive a tracking number.
- Delivery Orders typically arrive within 12-16 business days from shipping.
02
What Are My Payment Options?
Credit/Debit Card: Securely pay with Visa, MasterCard, or PayPal.
Split Payment: Pay 50% upfront, receive QC video, then pay remaining 50%.
Bank Transfer: Wire transfer with 10% discount.
Cryptocurrency: Fast, private payment with 15% discount.
03
How Do You Ship Orders?
We deliver worldwide via DHL and FedEx. Standard shipping takes 12-16 business days.
Delivery by Region:
USA / UK / Europe / UAE: 12-16 business days
Canada / Australia / Japan: 14-20 business days
Brazil / South Africa: 16-22 business days
04
Will I Pay Any Customs Fees?
We ship via private logistics to minimize customs fees. Over 2,000 orders shipped with no issues.
Our Guarantee: If your package is held or incurs a fee, we’ll cover the cost or re-ship at no charge.
05
What Is Your Warranty Policy?
Every watch comes with a 12-month warranty covering manufacturing defects and movement issues.
If you experience any problems, contact us and we’ll arrange repair or replacement at no additional cost.
QUESTIONS?

Fake Panerai Submersible PAM968 Bronzo - A Grade